Emirates has expanded its Travel Rehearsal program to Clark International Airport, offering neurodiverse children and their families a step-by-step walkthrough of the airport experience. This marks the airline's second rehearsal in the Philippines, following an initial session in Cebu.
SIMULATING THE AIRPORT JOURNEY
The three-hour program hosted 22 students, their parents, and eight teachers from the Hand Prints School of Progressive Education and the Beyond Play Learning Center.
To help reduce the anxiety and sensory overload often triggered by unfamiliar airport environments, participants practiced every major step of departure:
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Checking in and clearing immigration
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Passing through security screening
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Navigating the departure concourse
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Simulating the gate boarding process
Emirates staff and airport teams guided the families through each station, explaining the procedures and answering questions to help parents gauge what to expect during future travel.
CROSS-AGENCY COLLABORATION
The initiative was supported by a coordinated effort between Clark International Airport staff, customer service teams, border control, the Office for Transportation Security, and Emirates' ground handling partner.
"Making travel more inclusive starts long before a customer boards a flight. It means recognizing that every traveler experiences the airport differently and working with our partners to make travel more accessible."
— Khalid Al Zarooni, Emirates' Country Manager for the Philippines
A BROADER INITIATIVE
Emirates achieved its Autism-Certified Airline status after training over 35,000 cabin crew and ground staff in sensory sensitivity and autism awareness. Since launching the rehearsals, the airline's Airport Services teams have conducted more than 40 sessions globally, spanning hubs like Dubai, Barcelona, Sydney, Hong Kong, and Toronto.






























































